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  • Overview
  • Contact Reimbursement Connection®
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    (darbepoetin alfa)
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Contact Reimbursement Connection®
All you need to get your questions answered.

Call Reimbursement Connection® Let us help you cut through the confusion so that you can focus on your patients—call Reimbursement Connection® directly at 1-800-272-9376. Every attempt will be made to ensure a reimbursement expert is available for your call. If all experts are answering other calls, please leave a message. We will use our best efforts to return your call within 1 business day.

For prompt service, please be prepared with the following:

Physician Information
  • Name, address, telephone and fax numbers, and tax ID number

Patient Information
  • Patient's written authorization
  • Name, address, telephone number, ID number, and social security number
  • Insurance policy number or group coverage number
  • Diagnosis and treatment regimen

Insurer Information
  • Name, address, and telephone number of patient's insurer
  • Reason for rejecting or underpaying the claim, if applicable
  • Copy of the claim, if applicable

Get answers to clinical and product-related questions You may also contact Amgen directly to get answers to your clinical and product-related questions:

For clinical questions

Medical Information Connection™: 1-800-77-AMGEN

For product ordering and general inquiries

Customer Service: 1-800-28-AMGEN
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