Q: How will I know that my request has been received?
A: A confirmation email will be sent to the requestor when the application and supporting documents are received.
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Q: How can I contact Amgen if I have questions about submitting an IME request?
A: If you have any questions about the status of your request, you may contact the Amgen helpline at 866-44-AMGEN (866.442.6436) or via email at HCCIME@amgen.com.
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Q: If I complete the application correctly and provide all applicable documentation, can I assume that my request will be approved?
A: No, please do not assume that a request will be approved. When a decision is finalized, Amgen will communicate approval or denial of the request in writing directly to the requestor. Verbal approvals by Amgen employees are not authorized. NOTE: Amgen support of a program should be acknowledged only if an Amgen agreement has been received by your organization.
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Q: What is the expected turnaround time for approval or denial of the request?
A: Please allow up to sixty (60) days for notification of approval or denial of your request.
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Q: Is there a limit on the number of requests an institution can submit?
A: No, there are not restrictions on the number of requests that can be submitted. However, duplicate requests will be rejected.
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Q: The event occurred last week, can I still submit a request?
A: No, Amgen cannot fund requests for expenses already incurred by the recipient (i.e. programs must be funded prospectively). A rejection letter will be sent to the requestor for programs that have already occurred.
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Q: I have a copy of a 2007 W-9 form. Is this the current version?
A: No, the current downloadable W-9 form can be found on the IRS website. Amgen will only accept the current version of the form that is signed and dated.
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