Q: How will I know that my request has been received?
A: A confirmation email will be sent to the requestor when the application and supporting documents required to complete the application are received.
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Q: How can I contact Amgen if I have questions about submitting a request?
A: If you have any questions about the status of your request, you may contact the Amgen helpline at 866-44-AMGEN (866.442.6436).
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Q: If I complete the application correctly and provide all applicable documentation, can I assume that my donation request will be approved?
A: No, please do not assume that a request will be approved. When a decision is finalized, Amgen will communicate approval or denial of the request in writing directly to the requestor. Verbal approvals by Amgen employees are not authorized. NOTE: Amgen's support of a program should be acknowledged only if an Amgen Agreement has been received by your organization.
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Q: What is the expected turnaround time for disposition of the donation request?
A: Please allow up to sixty (60) days for review and processing of the request.
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Q: Is there a limit on the number of donation requests an organization can submit?
A: No, there are no restrictions on the number of requests that can be submitted. However, duplicate requests will be rejected.
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Q: The event occurred last week, can I still submit a donation request?
A: No, Amgen cannot fund requests for expenses already incurred by the recipient (i.e. programs must be funded prospectively).
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Q: I have a copy of a 2007 W-9 form. Is this the current version?
A: No, the current downloadable W-9 form can be found on the IRS website. Amgen will only accept the current version of the form signed and dated.
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